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Privacy Policy

Privacy Policy

This Privacy Policy explains how LingoLift processes personal data in connection with its website, course inquiries, enrolment steps, and small-group language courses.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Contact Details

Privacy email
info@evidencegumzeal.click
Privacy phone
+39 312 393 1768
Postal address
Via del Vescovado 7, 05100 Terni
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
01 · Purpose

Purposes of Processing

We use personal data to respond to course inquiries, assess starting level where relevant, arrange group and timetable matching, confirm course terms, manage enrolment, administer scheduled lessons, support guided practice and progress review, process payments and related administration, maintain website security, improve service quality, and comply with legal obligations. We may also use limited data to communicate about course logistics, materials, and administrative updates.

Processing is limited to the operational purposes described below.
02 · Sharing

Service Providers and Partners

We may share personal data with trusted service providers that support website hosting, communications, administration, payment processing, record keeping, or similar operational tasks. We may also share information with professional advisers where needed for legal, accounting, or compliance purposes. These recipients are expected to use the data only for the services they provide and to protect it appropriately.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the establishment, exercise, or defence of legal claims. Any such disclosure is limited to what is reasonably necessary in the circumstances.

Disclosure may be required to comply with law, court orders, or lawful requests from authorities.
GDPR
Regulation

GDPR Overview

We process personal data under a lawful basis that may include performance of a contract, steps taken at your request before entering into a contract, compliance with legal obligations, legitimate interests, or consent where required. The applicable basis depends on the context, such as handling an inquiry, arranging a course, managing enrolment, or operating the website.

Regulation
Where the GDPR applies, LingoLift acts as a data controller for the personal data it determines the purposes and means of processing.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Garante per la protezione dei dati personali
This section is intended for users in the European Economic Area and other users where GDPR-style rights apply.
GDPR-aware data handling

GDPR Rights

Where applicable, you may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing. You may also have the right to lodge a complaint with the competent data protection authority.

The scope of these rights depends on the legal basis and the context of processing.
01

Data We Collect

Depending on how you interact with LingoLift, we may process identification and contact details, inquiry content, level-screening information, enrolment and timetable details, payment-related records, attendance and course progress information, and technical data such as device, browser, and log information. We do not seek to collect special categories of data unless you choose to provide them and we have a lawful basis to process them.

We collect only the data needed for inquiries, enrolment, and course administration.
02

How We Collect Data

We receive personal data from course inquiries, contact form submissions, phone or email communications, centre visits, level screening, enrolment steps, and participation in scheduled lessons or progress reviews. We may also obtain limited technical data automatically when you access the website, such as cookies, device identifiers, and usage logs. In some cases, we may receive payment status or administrative information from payment or service providers involved in the transaction.

Most information comes directly from you or from your use of the website and services.
03

Types of Cookies

We may use session cookies, persistent cookies, and similar technologies. These may support site security, page functionality, form handling, preference storage, and basic traffic analysis. Where analytics or similar tools are used, they are intended to help us understand how the site is used and to improve its operation.

We use a limited set of cookies for operation, preferences, and analytics where enabled.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through any cookie preference tool on the website. Essential cookies may be required for basic site functions and cannot always be disabled without affecting performance. If you block certain cookies, some features may not work as intended.

Browser settings and cookie controls can be used to limit non-essential cookies.

You may have rights to receive clear information about our processing, obtain access to your data, request correction of inaccurate information, and ask for deletion or restriction in appropriate cases. You may also object to processing based on legitimate interests and request portability where the legal conditions are met.

Available rights may differ depending on the processing activity and applicable law.

To exercise a privacy right, please use the contact details in this policy and describe the request clearly. We may ask for information needed to verify your identity and to understand the scope of the request. If a request is incomplete or cannot be fulfilled, we will explain the reason where permitted by law.

We may need to verify identity before acting on a request.

Personal data is retained for the period necessary to handle inquiries, manage enrolment and course delivery, maintain business records, resolve disputes, and meet legal, accounting, or tax obligations. When data is no longer needed, we delete it or anonymise it, unless a longer retention period is required by law or justified by a specific operational need.

We keep data only for as long as needed for the relevant purpose or legal requirement.

The updated version will apply from the date stated in the revised policy. Where changes are material, we will take reasonable steps to draw attention to them through the website or other appropriate communication channels. We encourage you to review this policy periodically.

We may revise this policy when our practices, services, or legal obligations change.